On the night of October 6, Gal and Nagi Abdush from Kiryat Ekron left their two children at Gal's parents' house and celebrated at the music festival near Kibbutz Re’im. An investigation by The New York Times released last week revealed that Gal was raped by Hamas terrorists before being murdered together with her husband when they attempted to escape the festival.

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A week after her body was found, three government social workers appeared at the gate of the family’s home in Kiryat Ekron, a small town in central Israel. They broke the news that Ms. Abdush, 34, had been found dead.

But the only document the family received was a one-page form letter from Israel’s president, Isaac Herzog, expressing his condolences and sending a hug. The body of Mr. Abdush, 35, was identified two days after his wife’s. It was badly burned and investigators determined who he was based on a DNA sample and his wedding ring.